Contact us

Welcome

Welcome to Miss Mary Elliott!
I want you to be happy with your purchase, please see below for important policy information.

Most pieces can be changed or adjusted, beads can be removed and/or added to meet your requirements. I also offer discount for multiple purchases.***Please contact me if you have any questions or leave any comments in the "message to seller" box on your order.***

Shipping details

Payment is by PayPal which is one of the most fastest and secure ways to shop online. Pay using a credit/debit with or without a PayPal account. You can also pay via bank account, please note e-cheques take up to ten days to clear. You do not need a PayPal account to make a credit card payment, please follow the instructions and if you do have any problems don't hesitate to contact me.
***Please pay asap to avoid your transaction being cancelled.***

Orders are posted within three business days, after cleared payment and by UK Royal Mail. Items within the UK are sent via First Class Royal Mail which usually takes 1-2 days to be delivered. International orders are sent via standard Airmail with delivery times depending on the country. Most items only take five days internationally but please allow 1-4 weeks for delivery. Insurance options are available where the item is tracked and can be signed for upon delivery. (Please contact me for details)

Refunds, returns & exchanges

Customer satisfaction is very important to me and I want you to be happy with your purchase.
I package all items very carefully, however if there are any problems with your order please contact me within three days. Any returns must be made within 7 days with all original packaging and in original condition.
A refund will only be given once the item is received back to Miss Mary Elliott, so trackable postage is advisable.Custom made items cannot be refunded and due to hygiene reasons no refunds on earrings thankyou.

Additional information

Every care has been taken to portray items accurately in photographs, measurements and descriptions. Slight variations may occur with colour on different PC monitors.

I treat all information in accordance to UK data protection laws. This matter is taken very seriously and all personal information is kept confidential. Any paperwork or mail with sensitive details is always destroyed.

Vintage Inspired Jewellery Handmade in the UK

Vintage Inspired Necklaces, Earrings, Rings and Brooches. Unique, elegant pieces inspired by Nature, Fairytales, Victorian and Art Nouveau.

Handmade using antiqued brass, vintage beads, vintage buttons, old illustrations and semi-precious gemstones. All pieces are handmade in Dorset, UK and are ready for gift giving or treat yourself to something special!

Please see my shop policies for shipping, payment and extra info. Custom orders always welcome! Please don't hesitate to contact me if you have any questions.

Keep up to date on my blog:
http://www.mary-elliott-jewellery.blogspot.com/